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Transformational Services, Programs, Classes and Coaching


Focused Conversation

Getting to the Heart of the Matter

Program Overview:

  • Welcome / Introductions

  • Opening Conversation – How can we converse in a way that allows us to fully express our thoughts and emotions without getting bogged down or off track?

  • Background and program components of the Focused Conversation*

  • Training on the Focused Conversation Facilitation Method 

  • Q & A

  • Reflection

Skills Taught in this Training:

  • Designing a Focused Conversation

  • Facilitation tips on how to lead a Focused Conversation

  • Confirming action - ending the conversation so people take action


Who Should Participate: 


  • People who offer and deliver service programs and community development services

  • Teachers and administrators in the education system

  • Those who provide funding for non-profit and organizational development programs


Benefits of Taking this Training:


  • This training program is for people who need a way to reach and empower others who often have unexpressed and sometimes disabling thoughts and emotions

  • Facilitators learn how to structure participatory and powerful conversations, even though they may not be long in duration

  • Educators and program providers learn a communication skill they can apply in a wide variety of situations and settings, even at home 


*This program is based on the Technology of Participation (ToP)® Facilitation Methods offered by the Institute of Cultural Affairs (ICA).  Anne Neal is a licensed ToP Mentor Trainer with ICA.

Anne Neal-Dugdale has provided strategic planning and other high-stakes facilitation, coaching, and workforce/management/leadership training to businesses, non-profits, and the public sector for 21 years. She is also a certified licensed yoga instructor.  Her primary emphasis is to support individuals and organizations to optimize their gifts while improving their health and well-being at all levels. 

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