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Transformational Services, Programs, Classes and Coaching


Coaching Skills Training Program

Shifting from the hierarchical leader approach to the coaching model


About this Program:


This training program was developed by seven professional coaches during a time when coaching had a very clear purpose, defined skills, and specific tools.  With “coaching” being used to describe a wide variety of approaches used today, there’s been a lot of confusion about what coaching is and is not.  This program clarifies all of that and teaches participants how to coach.


Essential Coaching Skills Taught in this Training:


  • Distinguishing When to Manage and When to Coach

  • Shifting the Managerial Mindset

  • Effective Listening and Asking the Right Questions

  • 5-step Coaching Model and Skill

Learning Objectives of this Course:


  • Coaching skills necessary to effectively coach others to take action to achieve their goals.

  • How to decide when to manage, mentor, consult, or coach.

  • Ways to develop trusting, participatory relationships on a one-to-one basis. 

  • How to enter a coaching contract and measure the effectiveness of the coaching.

  • Tools, assessments, models, and resources to use in coaching.

Who Should Participate:


  • Managers and leaders who want to improve workplace communication, employee productivity, and bottom line results.

  • Executives and managers who want to develop motivated employees.

  • Managers and executives who need to create a path of promotion for high potential candidates.

  • Managers who need to delegate and trust others with important work.

  • Leaders and managers who want to (need to) improve their communication skills.

Benefits of Taking this Training:

  • ​This training program is for people at the entry level of management to high-level execs.

  • Participants learn how to shift from hierarchical leadership to a coaching approach when the circumstances call for it.

  • Managers and leaders become more effective in working with others to achieve their organizational vision and mission.

  • Managers learn ways to establish promotion goals and steps toward achievement. 

Anne Neal-Dugdale has provided strategic planning and other high-stakes facilitation, coaching, and workforce/management/leadership training to businesses, non-profits, and the public sector for 21 years. She is also a certified licensed yoga instructor.  Her primary emphasis is to support individuals and organizations to optimize their gifts while improving their health and well-being at all levels. 

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